What is Total Quality Management?
A definition of Total Quality Management
“Total Quality Management is an approach to long-term success through customer satisfaction, integrating all members of an organization in improving processes, products, and services.”

Business Glossary > What is Total Quality Management?
Examples of Total Quality Management in a Sentence:
Total Quality Management is crucial for our company’s success.
Implementing Total Quality Management has improved our customer satisfaction.
Our team participated in Total Quality Management training to enhance service quality.
Why is Total Quality Management Important in Business?
Understanding Total Quality Management is important for businesses aiming to enhance customer satisfaction and achieve long-term success. It encourages continuous improvement across all organizational levels, leading to increased efficiency and better product quality.
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Associated Terms
Here are some associated business terms and synonyms for “Total Quality Management”:
- TQM
- Quality Control
- Continuous Improvement
Toyota’s Total Quality Management
Toyota is a prime example of successfully implementing Total Quality Management. Their continuous improvement and quality control processes, known as the Toyota Production System, set the standard for manufacturing efficiency and product quality worldwide.
Final Notes on Total Quality Management
When implementing Total Quality Management, consider these factors:
- Commitment from top management
- Employee involvement
- Focus on customer needs
- Continuous training and development
Paying attention to these can significantly enhance quality across all departments.
This has been a definition of Total Quality Management meaning.
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