What is Quality Management?
A definition of Quality Management
“Quality management is the act of overseeing all activities and tasks needed to maintain a desired level of excellence. It involves quality planning, quality assurance, quality control, and continuous improvement.”

Business Glossary > What is Quality Management?
Examples of Quality Management in a Sentence:
Quality management ensures products meet customer expectations.
A successful business often relies heavily on quality management.
Our company revamped its quality management strategy to reduce defects.
Why is Quality Management Important in Business?
Quality management is essential for maintaining a company’s reputation, fostering customer loyalty, and ensuring operational efficiency. It helps businesses stay competitive by improving product quality and reducing waste and risks.
Know Your Niche Inside Out by Tomorrow: Learn everything you need to know about a niche from a report rushed to you in 24 hours, (or spend the next 3 weeks researching).
Associated Terms
Here are some associated business terms and synonyms for “Quality Management”:
- Quality Assurance
- Quality Control
- Total Quality Management
Toyota Quality Management
Toyota is renowned for its quality management practices, embodied in their Toyota Production System. The focus on quality has allowed Toyota to consistently produce reliable cars and maintain a strong reputation in the automotive industry.
Final Notes on Quality Management
Effective quality management is crucial for enhancing customer satisfaction and gaining a competitive advantage. It enables companies to identify deficiencies and implement changes to improve operations and product quality.
This has been a definition of Quality Management meaning.
Explore more from our Business Term Glossary for Entrepreneurs